WEST MIDDLESEX, PA – April 7, 2014– Leading dealer management system (DMS) provider Autosoft, Inc. (www.autosoftyoudrive.com) announced today that Carfolks, an integrated marketing and employee retention solution, has become a partner in Autosoft’s third party integration program, FLEX Connect.
The Carfolks solution helps build trust and loyalty with prospects and customers by making sales and service employees in a dealership accountable for each customer relationship. The partnership will provide Autosoft customers the tools to raise their visibility, strengthen brand loyalty, and reduce expenses for training and hiring of employees. As a special introductory offer for Autosoft customers, Carfolks has agreed to waive their monthly fees during a limited time trial period so dealers can try the program for free.
Christopher Morris, Senior Vice President of Business Development for Autosoft stated, “We are pleased to have Carfolks as a partner in our FLEX Connect program. Their unique approach to online reputation management and measuring and communicating customer satisfaction will offer Autosoft dealers an added level of transparency to sell vehicles.”
Jeff Sprague, Executive Vice President of Carfolks and a former dealer principal of Chrysler, Nissan and GM franchises in New England said, “The good news is that while most folks in the auto industry do a great job of working with their customers, auto shoppers commonly focus on the negative comments. We make it simple for happy customers to share their experience in about 30 seconds, and these validated reviews are posted instantly on the Carfolks.com website to enhance transparency.”
Carfolks provides a community network, helping dealers to build, protect and enhance their online reputation, while engaging online consumers who are looking for the best dealers in their neighborhood. By applying the Carfolks solution to their marketing and reputation initiatives, dealers can generate organic word-of-mouth advertising that brings shoppers into their dealerships. Because the Carfolks program piggy backs on existing advertising placements the dealership sees no increase in their traditional marketing budget.
“We understand that having the control to make the choices that best fit the needs of their dealership is important to our customers,” continued Christopher Morris. “We developed our FLEX Connect program on that foundation, and with the flexibility to select cost-effective, secure integrations from a broad menu of market-leading providers, such as Carfolks.”
About Autosoft, Inc.
Autosoft, Inc. is a market leading dealer management systems provider for automotive dealers. Celebrating twenty-five years in the industry, Autosoft has a customer base of more 2,000 dealerships and 30,000 plus users in the U.S. and Canada. Autosoft is committed to delivering industry leading customer service and support that result in higher efficiency and profitability for
dealerships. For more information about Autosoft; call 844-888-8200, email;
email@example.com, or visit the web site at; http://www.autosoftyoudrive.com.
Carfolks, based in Lakewood, Ohio, is the only automotive retailer and sales professional community providing transparency and customer reviews unfiltered by auto dealers. Like Facebook, Carfolks provides a free individual page for every automotive sales person in the United States and Canada to build their professional brand and to help differentiate auto dealers from their competitors. All new vehicle dealers are listed in the Carfolks directory and consumers can visit Carfolks to post comments about their dealership experience.
For more information, call Mark R. Dubis at 216-712-6712, email; firstname.lastname@example.org; or visit the web site at: www.carfolks.com.